Incidents reported on status page for Smarter Entry https://status.smarterentry.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e203fdb787777d081288add749166595.jpeg https://status.smarterentry.com/ en https://status.smarterentry.com/incident/753340 Sat, 01 Nov 2025 10:00:01 -0000 https://status.smarterentry.com/incident/753340#2e3015f4351889759c86fcc751885902961cc55c8abbae9c9647373c9f8d9139 Maintenance completed https://status.smarterentry.com/incident/753340 Sat, 01 Nov 2025 04:01:01 -0000 https://status.smarterentry.com/incident/753340#c96c970ad6361ab5101c3f49bb296629c612e24103ed65023b5c3aa2db8a9ad1 There will be a 2-3hour planned outage for network maintenance on 11/1/2025 between the hours of 12am and 6am EDT. https://status.smarterentry.com/incident/747520 Mon, 20 Oct 2025 16:52:00 -0000 https://status.smarterentry.com/incident/747520#3e66b6e6b8a4bfcd09adfb164eedab095b8064064b698d7f6ffcd0bb26f18540 Amazon global outage may have affected users on 10/19/2025 for password resets. The issue is resolved. https://status.smarterentry.com/incident/624876 Thu, 24 Jul 2025 03:26:07 -0000 https://status.smarterentry.com/incident/624876#9702c8b77fe33589675ff1917a0985e84283286a9c521d41b098a062aafb92f1 Maintenance completed https://status.smarterentry.com/incident/624876 Thu, 24 Jul 2025 03:25:00 -0000 https://status.smarterentry.com/incident/624876#44dff05f4ec35b8edd267360523cea1ea1080dacb486513f18158f065faa56da Security Updates https://status.smarterentry.com/incident/521084 Tue, 04 Mar 2025 06:00:00 -0000 https://status.smarterentry.com/incident/521084#32bd46f0318f0a3a10cb56b70d43c4a2016a489f4d39ede7415a1b371447aad4 Maintenance completed https://status.smarterentry.com/incident/521084 Tue, 04 Mar 2025 04:59:00 -0000 https://status.smarterentry.com/incident/521084#f165afc8daf3dd4ac2107ea27deab3ac49d15e7635126e45e73a1432a100cded We are moving servers from LA to Canada in order to avoid 8-hour downtime for a physical infrastructure move by the hosting engineers. There will be some downtime during this move. Preliminary testing of the move has been completed, and we appear to be prepared for the move. LA will become the backup server after the move. Clients are encouraged to report any unexpected issues after the move. https://status.smarterentry.com/incident/522019 Mon, 03 Mar 2025 17:53:00 -0000 https://status.smarterentry.com/incident/522019#9c96e4ad71b83b7b6554af2a00b5fbfffa8a1239cd526bed5aa077f5b785faff Maintenance completed https://status.smarterentry.com/incident/522019 Mon, 03 Mar 2025 17:20:00 -0000 https://status.smarterentry.com/incident/522019#b7224c5f8c5e0225c070ea022c8b1f0aa2cb6c78fa0fc7c13c0239fdf1c1aa75 System will be unavailable for about 15-20 minutes for security patch.